LOTTO® - Contact Us

Terms of use

Terms of Use Use of the site and services offered by QuickLotto.co.za are subject to the following terms and conditions. This agreement is legally binding, and is effected on the first purchase made by the Player, where the Player indicates acceptance of the agreement. Under the terms of this agreement, QuickLotto.co.za is appointed by the Player to act as the agent and to instruct a syndicate manager who will on behalf of the Player effect all transactions relating to payments for the tickets purchased as well as well as the agreed payments of any winnings to the Player as set out in this agreement. QuickLotto.co.za reserves the right to modify these terms and conditions at any time.

Eligibility Only persons over the age of 18 are eligible to play any of the games, or claim any prizes at QuickLotto.co.za.

Fraudulent information We have very strict anti-fraud policies, and are protected by various anti-fraud systems. Any players supplying false or misleading information will forfeit any prizes won through this service, without notification. This includes information including but not limited to: phone numbers, fax, email address, postal or street address, names and credit card information. The Player's account will also be suspended and if necessary, QuickLotto.co.za will be forced to report this to the relevant authorities.

Division of winnings When you win, QuickLotto.co.za will immediately cash in your ticket and inform you of your win.

Ticket cost The cost of the ticket depends on which lottery you are buying an entry for. Prices range between R3.50 and R5 for South African Lottery. However, current prices are always published on the website before and during the ticket purchasing process. The total price advertised on includes the price of the ticket and our service fee.

Erroneous Information A permanent record is made of lottery numbers to be played for each Player, on submission of the lottery ticket purchasing form. A confirmation of the purchase is sent to each Player directly after submission. In the event that the information received by the Player is incorrect, the Player shall not be entitled to any claim or prize. The actual ticket purchased will dictate the claim. The Player must immediately notify QuickLotto of this erroneous information.

Cut-off times We will accept ticket purchases no less than 2 hours before any given draw. Please ensure that tickets are purchased within this time frame. A late entry will result in the ticket submission automatically being entered into the following draw.

Ticket Purchase All tickets are purchased subject to the rules and procedures of the relevant lotteries entered. Please note that QuickLotto.co.za cannot be held liable by a Player who does not comply with these rules and regulations when instructing a purchase. QuickLotto.co.za cannot be held liable where a syndicate manager does not comply with the rules and regulations when purchasing a ticket. Once the purchase process is completed, your ticket details are sent via secure servers to our syndicate manager who purchases the tickets and safeguards them until after the draw. A confirmation of your purchase will be emailed to you within 2 days of the purchase. In the event that you do not receive a confirmation of purchase, QuickLotto needs to be contacted immediately via email: support@QuickLotto.co.za . QuickLotto cannot accept any responsibility for errors made by the customer when instructing a ticket purchase. The onus is on the Player to ensure that numbers, and details provided are correct. Please ensure that you check that you have filled the tickets in correctly before submitting your purchase request.

Refunds and cancellations Once you have instructed a ticket purchase our services begin immediately and so, unfortunately, we're not able to offer any refunds. Tickets cannot be amended or cancelled as an instruction to purchase is automatically carried out after confirmation from you. Please double check your numbers before completing your purchase to avoid any mishaps.

Credit Card Payments Please read Paypal Terms as we use Paypal as our payment gateway.

Winnings Published The winning amounts of the lottery games are as published by the organising company for the relevant lottery at that time.

Withdrawals The customer will be responsible for the cost of the transfer for amounts of R500 and above.

Termination of Agreement Termination of Agreement: In the case of the death of a Player, any and all prize money due to the deceased Player shall be paid to his or her estate. On the event of dissolution of QuickLotto.co.za, any and all monies due to QuickLotto.co.za shall be paid to its successor in title. QuickLotto.co.za is not associated with The National Lottery nor endorsed by Gidani or the National Lottery Commission.

Fraudulent Behaviour In the interests of Player protection QuickLotto.co.za records IP addresses as well as information about the computers used and locations of all transactions via this service. QuickLotto reserves the right to cancel any transaction that appears to be of a fraudulent nature without notice, and to report all gathered information to the relevant authorities. In addition, the accounts of the Player in question will be suspended.

Copyright & Trademarks Please note that all information, content and services displayed on, transmitted through, or used in connection with this site are the property of QuickLotto.co.za. You may not modify, reproduce, retransmit, distribute, sell, publish, or circulate any such content without the written permission of QuickLotto.co.za.

Disclaimer QuickLotto and the syndicated agents have no duty to purchase tickets where they are prevented from doing so by acts of God, actions of the relevant lottery commission or government authority, or any reason beyond the control of QuickLotto and its agents or employees.

Legal Restrictions QuickLotto activities are only open to residents of jurisdictions where participation is legal and not prohibited. It is the Player's responsibility to observe the national laws of the Player's country of residence pertaining to lotteries and gambling.